Thank every Charidy donor automatically, by SMS or email

Charidy runs the campaign. Meser10 sends the thank-you and keeps the donor on your list for the next appeal. The two connect through Zapier, with no code.

What the connection does

• Every new donation in your Charidy campaign reaches Zapier through Charidy's own donation trigger.
• Meser10 adds the donor to the mailing list you choose, or updates the record if the donor is already there.
• Optionally, a personal thank-you goes out by SMS or email, in English or Hebrew, from your approved sender name.
• When the campaign ends, your donors are already on a list in your account, ready for the next appeal, the dinner invitation or the year-end update.

Set it up in Zapier, about ten minutes

1. In Zapier, create a Zap with Charidy as the trigger app and its donation trigger (shown in Zapier as Export Donations). Connect your Charidy account.
2. Add Meser10 as the action app and choose Create or Update Contact. Connect it with your Meser10 API key, found under account settings, advanced settings, API settings.
3. Map the donor's name, email and phone from the Charidy donation to the Meser10 fields, and type the list name exactly as it appears in your account.
4. Optional: add a second Meser10 step, Send SMS or Send Email, with your thank-you text. The SMS sender name and the email reply-to address must be approved in your account.
5. Test with one donation, check that the donor reached the list, and turn the Zap on.

The full list of Meser10 actions and fields is on the Zapier integration page (in Hebrew), and the actions are also available directly through the JSON API.

Good to know before you switch it on

Field names. Charidy's donation fields appear in Zapier when you test the trigger. Pick the ones that hold the donor's name, email and phone number.

The list name must match. Meser10 finds a list by its name, so renaming the list in your account breaks the Zap until you update the name there too.

Consent. A donor who left an email or phone number for a donation receipt is not automatically a newsletter subscriber. Send the thank-you, and make sure you have consent before adding donors to promotional mailings.

Questions

Does connecting Charidy to Meser10 need a developer?

No. Both sides are ready-made Zapier apps. The setup is choosing the Charidy donation trigger, the Meser10 action, and which donation fields go where.

Is this an official Charidy integration?

It connects Charidy's public Zapier app to the Meser10 Zapier app. It is not a joint product of the two companies, and Charidy does not need to set anything up for you.

Can the thank-you message be in Hebrew?

Yes. Send SMS and Send Email accept Hebrew and English text. For a Hebrew email, wrap the HTML body in an element with dir="rtl" so it reads right to left.

How fast does the thank-you arrive?

Zapier checks Charidy for new donations on a schedule: every 15 minutes on Zapier's free plan, and more often on paid plans. The thank-you goes out within minutes of the donation, not seconds.

What does it cost?

The connection adds nothing on the Meser10 side. Each SMS comes out of your SMS package and each email out of your account's email sending, at your normal rates. Zapier has its own plans.