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How to resume a stopped campaign

A stopped campaign is not lost. It is saved as a draft and you can continue it to the remaining recipients in a few clicks, without sending it twice to anyone.

Screens are shown in the Hebrew interface. The English interface (app.mesereser.com) has the same layout and the same menu order.

What happens when you stop a campaign

When you click stop, sending halts and the campaign moves to Draft status. Recipients who already got the email are recorded in the report; everyone else is waiting. You can stop to fix content, replace a link, or because sending started too early.

The campaign list in the new interface; a stopped campaign shows as Draft
The campaign list in the new interface; a stopped campaign shows as Draft

Resume in three steps

  1. Open the campaign from the campaign list (Email, Campaigns). If you want to change the content, do it now.
  2. Click Back until you reach the last screen, Choose send date.
  3. Select Send now and click Finish. Sending continues from where it stopped.
The last step of the campaign wizard: choose send date, Send now, Finish
The last step of the campaign wizard: choose send date, Send now, Finish
Recipients who already got it will not get it again. The resumed send goes only to recipients on the list who have not received the campaign yet.

Schedule the rest instead

On the same screen you can choose Send at and set a date and time, or use Pause sending at so sending stops on its own at a set time (for example before Shabbat) and continues later.

Frequently asked questions

I stopped a campaign by mistake. Is it deleted?
No. A stopped campaign is saved as a draft with all its content and settings. Resume it from the last wizard screen: Send now, then Finish.
Will recipients who already got it receive it again?
No. The resumed send goes only to recipients who have not received the campaign yet.
Can I edit the content before resuming?
Yes. Open the draft, edit, and choose Send now on the last screen. Recipients who got it before the stop received the earlier version.

Still need help?

Email support@meser10.co.il or WhatsApp +972 53-458-4334, Sunday to Thursday, 9:00 to 17:00 Israel time. Include your account number. All support guides